The "My Intimissimi" loyalty card is our loyalty program. The program provides exclusive advantages for the cardholders and will give the customer the possibility of reaching 3 different STATUSES by accumulating points through purchases both in our stores and online (after logging into your account). You can find the complete rules in our Loyalty terms and conditions.

-You can ask to sign up in your local store. You’ll receive an email with your virtual loyalty card. You can view this card at any time by heading to your online account and it will also appear in all correspondence relating to the loyalty scheme. You can save your loyalty card in your wallet on your mobile phone so you always have it to hand.
-You can sign up online. Create an account and sign up to our loyalty scheme. If you already have an account with us, simply head to the My Account section and sign up to the loyalty scheme from there.
-You can contact Customer Service.

Contact our Customer Service by email, chat or toll number.

If you go to the store, remember to identify yourself before issuing the receipt by presenting your ""My Intimissimi"" Card or indicating your surname and name used to activate it.
If you place an online order, you must log in to your "My Intimissimi" account before completing the order. One (1) point will be earned for every whole U.S. dollar ($1.00) spent, rounded down to the nearest dollar (e.g., $1.99 = 1 point).
Loyalty points will be connected to your card for every purchase in one of the "Intimissimi" sales points participating in the initiative. You can find the complete rules in our Loyalty terms and conditions.

The points will be loaded and accounted for by the system from 24h to 15 days following the date of the transaction (online and in stores). In case the points are not visible to you after this period, check that the card has been correctly associated with the last purchase (if in-store). If the purchase has not been correctly associated with the card or your account, the points will not be accounted for.

In case of loss or theft of your "My Intimissimi" Card, you will have to go to one of the "Intimissimi" or "IUMAN Intimissimi Uomo" stores to request a replacement card: the point of sale will verify the identification data, the lost Card will be canceled and you will immediately receive a new one that will allow you to recover any points already accumulated and not used.

You can unsubscribe from the loyalty scheme at any time, either yourself by heading to My Account, or by contacting Customer Services.